2023’s Most Powerful IT Tools for your Business
The New Year has just started, and it’s time to rethink your business models, upgrade to new technologies and make resolutions for better business growth and performance. Maybe your company needs to save costs, improve margins or reinvest. For some, it may be the most crucial time of transition or time to pivot and reinvent your business model. Or you may be considering doing all of these together.
Today, business leaders and technologists must assess the impact of technology trends on their business strategies – growing revenue, maximising data value, protecting assets, accelerating digital transformation, building your brand, etc. Regardless of your business’s stage, it’s always nice to know the most powerful tools and technologies you need for a successful 2023.
1. Industry Cloud Platforms
Cloud has been around for many years, but it is again on the horizon for businesses due to the constant new benefits it offers. Cloud platforms that combine SaaS, PaaS, and IaaS with customised and industry-specific functionalities benefit businesses. It makes it easier to adapt to the many disruptions in the industry and gain a competitive advantage. Currently, XaaS, or everything as a service, also recognises the various products, tools, and technologies delivered to users in the form of service online.
2. Super Apps and Super Software
The most powerful tools in IT are undoubtedly the rapidly growing apps and software solutions that simply work for one and all. Whether it’s a project management software, inventory and asset management (ITAM) software, helpdesk software or a CRM solution, the better the technology, the greater your experience with it. Super apps combine the features of an application, platform and ecosystem together and provide a platform for third parties to publish their own mini-apps on it. This is another trend that is most likely to take off in 2023.
3. IoT Connectivity
Many of us depend on IoT for our everyday living. Experts predict that the number of IoT devices worldwide will surpass 25 billion. While this technology’s smart and predictive problem-solving helps customers enjoy richer experiences, it offers many more benefits to businesses. For example, it can improve productivity by 25%, deliver faster innovation cycles by 19%, reduce 13% costs, accelerate time to market by 9% and increase profitability by 11%. In addition, it can create new revenue streams and elevate value generation, whether in healthcare, transportation or consumer products and services.
4. AI-Enhanced Solutions
AI has been around for almost a decade, but it’s implications continue to delight CIOs and CTOs. Chatbots are now achieving human-like behaviour and actions – for instance, responding to customer needs quickly, anticipating their wants and exceeding their expectations. Almost 85% of global businesses are either considering or already using AI in production. It can transform organisations and make them more client-driven, adaptive and able to create and share business intelligence much faster. By mining data, AI can forecast customer behaviour, identify environmental patterns and foster machine learning for companies.
5. Transparent Data Governance
The most powerful IT tools are those that businesses and even customers can trust. Unfortunately, data privacy trust is at an all-time low. A Cisco report revealed that only 21% of customers trust global brands to secure their personal information. In 2023, large organisations will need to earn customer trust by adopting user-first data governance. Users will be actively involved in deciding if and how their data will be collected, processed, stored, and disposed of. By focusing on more robust and tech-savvy cybersecurity measures, empowering users to reduce third-party data sharing and adopting radical transparency, businesses can win back customer trust in 2023.
6. API-Driven Productivity
With the development of SaaS, Application Programming Interface (API) also saw a remarkable boost. Since SaaS applications became the deployment of choice for companies, the APIs market has exploded. However, third-party API providers led to specific problems and thus, SaaS companies started their own API, removing the vendor from the picture. Today, 83% of businesses view API-based integration as a critical part of their business strategy, more so due to cloud adoption and digital transformation. API is an essential technology investment for SMBs to create mobile apps or websites.
These are some of the top information technology tools the industry should be using to ensure secured storage, better data access, higher customer satisfaction and greater productivity. At Globalion, we are a tech-enabled business that’s always looking for new tools and technologies that will empower our clients in their growth journey.
Whether you want to gain a competitive advantage, achieve operational innovations to cut costs, remain relevant in the market or derive value, these tools will achieve permanence and increased usage in the coming year.
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