Social Listening AI
Know What the World Is Saying. Before It Matters.
Real-time public opinion and sentiment intelligence platform for brands, political organizations, and government communications teams.
Overview
In an environment where public opinion shifts in hours and a single viral narrative can reshape perception, organizations can no longer afford to listen only when a crisis has already landed. Social Listening AI is Globalion's public intelligence platform that ingests, analyzes, and synthesizes public conversations from social media, news, forums, and regional digital channels in real time — turning unstructured opinion data into structured, decision-ready intelligence for communications, strategy, and risk management teams.
Capabilities
Everything Social Listening AI does, built to production standard from day one.
Multi-Platform Data Ingestion
Aggregates data from Twitter/X, Facebook, Instagram, YouTube, Reddit, regional news, and web forums at scale.
AI Sentiment Analysis
Fine-tuned NLP models trained on Indian political and social contexts provide accurate multi-class sentiment beyond positive/negative.
Topic Clustering
Unsupervised clustering automatically identifies emerging narratives and issue clusters without requiring manual keyword configuration.
Influencer & Source Tracking
Identify the key accounts, publications, and voices driving specific narratives, ranked by reach, engagement, and credibility scores.
Crisis Detection Alerts
Velocity-based anomaly detection identifies sudden sentiment shifts or narrative surges and notifies stakeholders before they escalate.
Geographic Sentiment Mapping
District and constituency-level sentiment heat maps for political and governance use cases across Indian states.
Trend Prediction
Time-series forecasting models predict the likely trajectory of current issues, giving communications teams a preparation window.
Custom Dashboards
Role-based dashboards for C-suite, communications teams, and field teams with configurable KPIs and one-click report exports.
Use cases
- Election campaign message testing and real-time public pulse tracking
- Corporate reputation monitoring and crisis communications support
- Government policy communication effectiveness measurement
- Brand campaign performance and competitor benchmarking
- NGO and advocacy organization cause tracking
Built for Communications & Strategy Leaders
The teams that get the most value.
See Social Listening AI in action
Book a walkthrough tailored to your organization. No commitment required.
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